1. Determine your current AI preparedness
#1 Data & AI Partner
We’re partner of choice across Marketing, Data 360, Agentforce and beyond with more than 3,000+ successful projects to prove it.
Artificial Intelligence Made Real with ListEngage
Our experts are here to help you optimize with AI, Salesforce Einstein, Agentforce, and beyond. Let’s start activating with AI today for a better MarTech tomorrow.
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READY TO ADOPT AI, BEYOND A GLORIFIED CHATBOT?
We’re here to help you adopt AI, not for the buzz of it, but for the actual opportunity to optimize, scale, and increase productivity.
Check out our model & guide by filling out the form and getting your copy today.
Agentic Playbook
The Blueprint for Autonomous Success
Stop experimenting. Start executing.
Are you ready to see the mechanics of a true agentic transformation? Our Agentic Playbook breaks down the exact architecture required to move from basic prompts to fully autonomous business outcomes. We guide you through the critical stages of picking the right use cases, building, testing, and deploying your agents, and governing your AI ecosystem at scale.
Continue the Journey
The AI Vision
Future-proof your strategy with our latest AI insights.
Agent Control
Build and manage your new autonomous workforce.
MCP Innovation
Bridge the gap between Salesforce and your external data.
Back to Home
Explore our full suite of digital transformation tools.
AI won’t replace marketers — it will empower them.
Let’s put that power to work. From generative to predictive AI, our Innovations Lab experts build the tools that put your team back in the driver’s seat. We handle the technical heavy lifting so you can scale personalized journeys instantly and trade manual data entry for high-level strategy.
Tried & True Agentic Adoption Framework: ACE
We help you move past the hype to build functional AI that actually moves the needle. From securing your data layer in Data 360 to configuring sentiment analysis for 24/7 customer engagement, we turn AI from a “project” into a permanent competitive advantage.
Ready to get the most out of your AI? Check out our ACE framework agentic adoption model to learn how you can level up your AI with ListEngage.
Our AI Philosophy
How We Help You Navigate AI
Consultation
Building Your Strategy
- AI Readiness Assessment
- Agentic Use-Case Mapping
- Security & Ethics Guardrails
Integration
Unifying Your Data
- Custom & BYOModel in Data 360
- AI-Driven Journey Activities
Activation
Powering Your Results
- Agentforce Deployment
- Custom Model Tuning
- ROI & Performance Tracking
Getting Started with Generative AI
We’ll help you:
2. Assess your data sources and integrations
3. Analyze your current Salesforce MarTech stack
4. Examine your organization's internal AI expertise from a talent perspective
5. Evaluate performance metrics and KPIs
6. Assess your organization’s data privacy and security measures
7. Identify AI training needs to ensure adoption and best utilization across your team
8. Map use cases for AI
AI 101 with Marketing Cloud Engagement
Read the latest AI blog from Fred Homner, a Salesforce Marketing Champion and Director of Customer Success & Emerging Technologies at ListEngage
Innovations Lab Release:
OpenAI & Journey Builder Sentiment Analysis
We’re using AI to unlock the next level of customer experience with real-time sentiment analysis.
How it works together
Spend less effort on reactive, manual responses to customer needs. By leveraging AI (both internal and external to the current Salesforce ecosystem), we can proactively anticipate and respond in near real-time to user interactions, attain higher engagement during moments that matter, and increase customer satisfaction.
Innovated and Created by:
Nick Holdren
ListEngage Solution Expert
Getting Started
We start with the foundation of Journey Builder in this use case. You can kick off this process with your standard Survey Email journey setup leveraging your segment import, data extensions, and a survey email.
How It Connects
Upon form submission, the subscriber moves through the journey where their response is analyzed by ChatGPT/ OpenAI and classified based on user sentiment.
How It Impacts
This response is returned to the journey via the custom activity where marketers can create decision splits to determine the best method and phrasing in how to communicate to the subscriber from their response.
Connect With Us
Ready to Create Connected Customer Experiences?
We invite you to explore and learn more about how we can help your business unlock its full potential with Salesforce technology. Our team is always standing by to answer any questions you may have. Let’s get started today!
