Four Key Criteria for Implementing a Successful Agent What is the most important agent that an Agentforce customer will ever implement? The very first one. If the first agent is a failure, then you substantially decrease the odds of any…
In behavioral economics terms, we all operate under what is called “bounded rationality.” We almost never have 100% of the information on any given topic, circumstances habitually change, and new data are discovered regularly. So what are we to do?…
A Blessing & Curse for Marketers The concept of paradox of choice tells us that more options presented in the decision-making process has an adverse effect on both the process and the outcome. Common symptoms of paradox of choice include:…
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