What is the most important agent that an Agentforce customer will ever implement? The very first one. If the first agent is a failure, then you substantially decrease the odds of any subsequent agents being approved or even considered.
In behavioral economics terms, we all operate under what is called “bounded rationality.” We almost never have 100% of the information on any given topic, circumstances habitually change, and new data are discovered regularly. So what are we to do?
The concept of paradox of choice tells us that more options presented in the decision-making process has an adverse effect on both the process and the outcome.
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